Reference

How 3999be Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data protectedbKash, Nagad, Rocket payment data handled carefullyNo data sold to third partiesYou can request your data at any timePolicy updated when practices change
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3999be How 3999be Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Encrypted Account Storage Your account credentials and linked wallet references — bKash, Nagad, Rocket — are stored with encryption. We do not hold payment PINs or one-time passwords on our servers at any point.
Cookie Use on the Platform We use cookies to keep your session active, remember your lobby preferences and measure which pages you visit. You can adjust cookie settings through your browser at any time.
Data Retention and Deletion Account data is kept while your account is active. After closure, we retain only what applicable rules in your eligible region require. You may request deletion by contacting us in writing.
Who Sees Your Information We share data only with payment processors like bKash and Nagad for transaction verification, and with fraud-screening services. We do not sell your data or pass it to advertisers.
PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Email Privacy Request

Send a written data request or deletion query to our dedicated privacy address. We respond to account-linked requests after verifying your identity through your registered mobile number.

Live Chat — Account Help

Open the live chat widget from your account dashboard to ask about what data we hold. An agent will confirm your identity before discussing any account or payment information.

In-App Account Settings

Your account settings page lets you update your registered mobile number, linked bKash or Nagad wallet, and marketing preferences without contacting support.

Your Privacy Rights at 3999be

These are the questions we hear most about how your data is stored, who can see it and how to request changes. If your question is not here, reach us through live chat or email and we will respond after verifying your account.

We collect your name, email, mobile number and the wallet you register — bKash, Nagad or Rocket. We also log device and session data to keep your account secure.

Yes. Submit a written deletion request via email or live chat. We verify your identity through your registered mobile number before processing any deletion, as required by applicable rules.

Only with the payment gateway itself for transaction matching. We do not pass your wallet number to advertisers, data brokers or unrelated third parties under any circumstances.

We retain only what the rules of your eligible region require after account closure. You can request a summary of what we hold by contacting our support team after verifying your identity.

Go to account settings inside the platform. You can update your mobile number or linked bKash, Nagad or Rocket reference directly there, with an OTP confirmation to verify the change.

Access to our platform and the application of this policy depends on your local law and whether your region is eligible. Check your local regulations before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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